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Article ID: 303027 - Last Review: January 31, 2007 - Revision: 4.3
Age of Empires II: Computer Stops Responding When Loading the Age of Kings
This article was previously published under Q303027
SYMPTOMS
When you attempt to start Microsoft Age of Empires II THE
AGE OF KINGS, Microsoft Windows may stop responding (hang) when the Age of
Empires II THE AGE OF KINGS Loading screen appears.
As a result, you
cannot start Age of Empires II.
CAUSE
This behavior can occur if Direct Memory Access (DMA) is
enabled for your computer's CD-ROM or DVD-ROM drive.
Note This issue can also occur if an Ultra DMA Integrated Drive
Electronics (IDE) device is connected to the same IDE controller as a
non-Ultra DMA IDE device.
RESOLUTION
To resolve this issue, disable DMA for your computer's
CD-ROM or DVD-ROM drive. To do this, follow these steps:
- Click Start, point to Settings, and then click Control Panel.
- In Control Panel, double-click System.
- In the System Properties dialog box, click the View devices by type
option on the Device Manager tab.
- Expand CDROM, click the CD-ROM or DVD-ROM drive that you want, and then click Properties.
- In the drive name
Properties dialog box, click to clear the DMA check box on the Settings tab, click OK, and then click Close.
- Click Yes to restart the computer.
MORE INFORMATION
For additional information about how to troubleshoot CD-ROM
or DVD-ROM drive issues, click the following article number to view the article
in the Microsoft Knowledge Base:
218617Â
(http://kbalertz.com/Feedback.aspx?kbNumber=218617/
)
How to Troubleshoot CD-ROM Read Errors
APPLIES TO
- Microsoft Age of Empires II: The Age of Kings
- Microsoft Age of Empires II: The Conquerors Expansion
- Microsoft Age of Empires II Gold Edition
Retired KB Content DisclaimerThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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