Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved.
Terms
of Use |
Trademarks
Article ID: 286871 - Last Review: June 16, 2008 - Revision: 5.0
OFFXP: Unable to Print Hidden Text on an IBM InfoPrint 20 PS Printer
This article was previously published under Q286871
SYMPTOMS
When you print a Microsoft Office XP document to an IBM InfoPrint 20 PS printer, and you choose to print hidden text, the hidden text is not printed as expected.
CAUSE
This behavior occurs when you do the following:
- You install an IBM InfoPrint 20 PS printer by using the printer drivers that are included with Microsoft Windows.
- You create a document that contains hidden text.
- You choose to print hidden text with the document (in the Print dialog box, click Options, and then click to select the Hidden text check box).
This behavior occurs because of an outdated Adobe PostScript printer driver used with the IBM InfoPrint 20 PS printer.
RESOLUTION
To resolve this issue, update your IBM InfoPrint 20 PS printer to use the latest drivers. To obtain the latest printer drivers for the IBM InfoPrint 20 PS printer, please visit the following Web site:
Collapse this imageExpand this image
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
For information about how to contact the companies mentioned in this article, visit the following Microsoft Web site:
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
APPLIES TO
- Microsoft Access 2002 Standard Edition
- Microsoft Excel 2002 Standard Edition
- Microsoft FrontPage 2002 Standard Edition
- Microsoft Outlook 2002 Standard Edition
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Publisher 2002 Standard Edition
- Microsoft Word 2002 Standard Edition
| kbbug kbgraphxlinkcritical kbpending KB286871 |
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
didn't.
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate
Be the first to leave feedback, to help others about this knowledge base
article.
(Optional) Name
(Optional)
Public URL Or Email
Comments
No
HTML -- Text Only Please