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Plus! 98: Computer Hangs When You Use Organic Art Screen Saver
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.| Article ID | : | 187379 |
| Last Review | : | January 23, 2007 |
| Revision | : | 1.2 |
This article was previously published under Q187379
SYMPTOMS
When you use the Organic Art screen saver included with Plus! 98, your
computer may stop responding (hang) at a blue screen.
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CAUSE
This behavior can occur if a Matrox m3D 3D accelerator card and a Matrox
Millennium 2 display adapter are installed in the computer and graphics
hardware acceleration is set to Full.
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RESOLUTION
To work around this issue, reduce the graphics hardware acceleration. To
do this, follow these steps:
| 1. | Click Start, point to Settings, and then click Control Panel.
|
| 2. | Double-click System.
|
| 3. | Click the Performance tab, and then click Graphics.
|
| 4. | Move the Hardware Acceleration slider until it is one notch to the
right of None (the Basic acceleration setting).
|
| 5. | Click OK, and then click Close.
|
| 6. | When you are prompted to restart your computer, click Yes. |
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MORE INFORMATION
To resolve this issue, contact Matrox Graphics to inquire about obtaining
an updated video driver for the m3D 3D accelerator card that is compatible
with the Organic Art screen saver.
The third-party products discussed here are manufactured by Matrox
Graphics, a vendor independent of Microsoft; we make no warranty, implied
or otherwise, regarding these products' performance or reliability.
This issue can also occur if a 3D accelerator card based on the 3DFX Voodoo
II chipset is installed in the computer. For information about how to
resolve this issue with a Voodoo II-based 3D card, please see the following
article in the Microsoft Knowledge Base:
189321 (http://kbalertz.com/Feedback.aspx?kbNumber=189321/EN-US/) Plus! 98: Cannot Display Organic Art Screen Saver
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APPLIES TO
| • | Microsoft Plus! 98 Standard Edition |
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