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KBAlertz.com: (184629) - When you send a fax from Microsoft Outlook that contains a Microsoft PowerPoint file as an attachment, you may receive the following error message: PowerPoint cannot print to the rendering system. It is not a valid printer type. Microsoft Outlook...

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks




Article ID: 184629 - Last Review: January 22, 2007 - Revision: 1.1

PPT97: Faxing PowerPoint Attachment from Outlook 97 Fails

This article was previously published under Q184629

On This Page

SYMPTOMS

When you send a fax from Microsoft Outlook that contains a Microsoft PowerPoint file as an attachment, you may receive the following error message:
PowerPoint cannot print to the rendering system. It is not a valid printer type.

CAUSE

Microsoft Outlook 97 does not handle the PowerPoint attachment properly because PowerPoint handles the print and video drivers differently than Microsoft Word and Microsoft Excel.

RESOLUTION

To resolve this problem, you can fax the document from PowerPoint by following these steps:
  1. On the File menu, click by Print.
  2. In the Printer Name list, select the fax driver you want to use and click OK.
  3. Enter the fax destination information and follow the instructions on your screen.
If you want to fax to a large distribution list and use Outlook, use one of the following methods.

Method 1: Send the PowerPoint presentation to Word

  1. Open your presentation and then click Black And White on the View menu.
  2. Preview the presentation to ensure its readability as a black and white fax.
  3. On the File menu, point to Send To, and click Microsoft Word.
  4. Select one of the layouts, and click OK.
  5. On the File menu, click Save.
You can now send the file as an attachment in an Outlook message.

Method 2: Print to the Fax Driver in Outlook

  1. Start or switch to Outlook.
  2. On the File menu, click Print.
  3. In the Printer Name list, select the fax driver you want to use and click OK.
  4. Enter the distribution list information and follow the instructions on your screen.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

APPLIES TO
  • Microsoft PowerPoint 97 Standard Edition
  • Microsoft Outlook 97 Standard Edition
Keywords: 
kbbug kberrmsg kbinterop kbpending KB184629
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
       

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