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Article ID: 171012 - Last Review: June 24, 2004 - Revision: 3.0
Cannot Hear Attached .wav Files in Microsoft Chat
This article was previously published under Q171012
When a chat participant sends you a message that plays a .wav (or sound)
file in Microsoft Chat, the comic strip pane may indicate that a .wav file
was sent, but you may not hear it played.
This behavior can occur if either of the following conditions exists:
- You do not have on your local hard disk the .wav file that the sending
chat client is trying to play on your computer.
- You have the .wav file on your local hard disk, but its location is not
included in the Sound Search path.
To resolve this issue, use one of the following methods:
Method 1
If you do not have the .wav file that that the sending chat client is
trying to play on your local hard disk, obtain it and place it in the
Windows\Media folder.
Method 2
If you already have the .wav file on your local hard disk, include
its location in the Sound Search path. To do this, follow these
steps:
- On the View menu in Chat, click Options, and then click the Settings
tab.
- In the Sound Search Path box, type the full path(s) to the folder in
which the .wav file is located, separating each path with a semicolon
(;). For example, if you want Microsoft Chat to search the
Windows\Media and Windows\Temp folders for .wav files, type the
following paths in the Sound Search Path box:
c:\windows\media;c:\windows\temp
- Click OK.
Microsoft Chat does not play a .wav file sent by another chat participant
unless you have the .wav file on your local hard disk, and its location
is specified in the Sound Search path. This behavior prevents a chat
participant from generating significant network traffic by sending large
.wav files to unsuspecting recipients.
Retired KB Content DisclaimerThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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