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KBAlertz.com: (140010) - When you start your computer after installing Microsoft Plus!, you may receive various error messages indicating that certain Novell NetWare files cannot be loaded. These error messages may include: Cannot find a device necessary to run Windows....

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks




Article ID: 140010 - Last Review: January 19, 2007 - Revision: 1.2

Microsoft Plus! Setup Inadvertently Installs NetWare Client

This article was previously published under Q140010

SYMPTOMS

When you start your computer after installing Microsoft Plus!, you may receive various error messages indicating that certain Novell NetWare files cannot be loaded. These error messages may include:
  • Cannot find a device necessary to run Windows.
  • Unable to load the dynamic link library Nwnp32.dll.
  • The system cannot find the file specified.
  • Some or all of the following feature is not available: NetWare.
Various files that cannot be loaded are listed. This list of files may include all or most of the following files:
  • Vnetsup.Vxd
  • Nwlink.vxd
  • Nwredir.vxd
  • Nscl.vxd
  • Vredir.vxd
  • Nwnp32.dll
  • Ndis.vxd
  • Ndis2sup.vxd
  • Vnetbios.vxd

CAUSE

This problem can occur if you do not have the Windows 95 CD-ROM, or you do not enter the correct path to it, when Microsoft Plus! Setup prompts you for it. When this occurs, the virtual device drivers (VxDs) may be registered even though the files are not copied.

RESOLUTION

Add and then remove the Microsoft Client for NetWare Networks to resolve this problem. To do so, follow these steps:
  1. In Control Panel, double-click the Network icon.
  2. Click Add, click Client, and then click Add.
  3. In the Manufacturers box, click Microsoft. In the Network Clients box, click Client For NetWare Networks, and then click OK.
  4. Click OK.
  5. Restart your computer.
  6. In Control Panel, double-click the Network icon.
  7. Click Client For NetWare Networks, and then click Remove.
  8. Click OK.
  9. Restart your computer.
The above steps should resolve the problem. If the error messages persist, remove all the components in Network properties, and then reinstall them. To do so, follow these steps:
  1. In Control Panel, double-click the Network icon.
  2. Note the installed components so you can reinstall them.
  3. If necessary, note items such as Dial-Up Networking phone numbers and TCP/IP settings.
  4. Remove all the components by clicking each component and clicking Remove.
  5. Restart your computer.
  6. Reinstall the network components. If you add a network adapter, the NetWare client will be added by default. You can remove the client if there is no NetWare network.

APPLIES TO
  • Microsoft Windows 95
  • Microsoft Plus! 95 Standard Edition
Keywords: 
KB140010
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
       

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