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Article ID: 132980 - Last Review: January 19, 2007 - Revision: 3.2
Setup Remove All Doesn't Remove Renamed Application Shortcut
This article was previously published under Q132980
SYMPTOMS
When you run the Setup program for one of the programs listed at the
beginning of this article, and you click the Remove All button (in
maintenance mode) the shortcut for the program that you remove may still be
available in Windows.
CAUSE
This behavior occurs if you have renamed the shortcut for the program.
For example, if you rename the shortcut for Microsoft Word to Word, the
shortcut is not removed when you run Setup in maintenance mode and click
the Remove All button. This behavior occurs because the Setup program does
not detect that the shortcut has been removed. If Setup cannot locate the
shortcut (assuming the original name), Setup assumes that the shortcut does
not exist and does not remove the shortcut.
Note that the shortcuts are added to the Start Menu\Programs folder in the
Microsoft Windows folder, and appear on the Programs menu on the Start menu
in Windows.
WORKAROUND
To work around this behavior, when you use the Remove All feature in
maintenance mode Setup, if a shortcut for the program is left on your
computer, you can delete the shortcut by dragging the shortcut to the
Recycle Bin.
APPLIES TO
- Microsoft Access 97 Standard Edition
- Microsoft Access 95 Standard Edition
- Microsoft Excel 97 Standard Edition
- Microsoft Excel 95 Standard Edition
- Microsoft PowerPoint 97 Standard Edition
- Microsoft PowerPoint 95 Standard Edition
- Microsoft Project 98 Standard Edition
- Microsoft Project 4.1 Standard Edition
- Microsoft Word 97 Standard Edition
- Microsoft Word 95 Standard Edition
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