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Article ID: 129616 - Last Review: July 7, 2005 - Revision: 2.1
Error Message: Cannot Find CANON.DRV
This article was previously published under Q129616
You may experience any of the following problems when you are using a
Canon BJ-200ex, BJC-600e, or BJC-4000 printer:
- When you click the Printer button in a Windows-based application's
Print dialog box, you receive the following error message:
- After you choose the Specific Printer button in the Print dialog
box, the Orientation, Paper Size, Paper Resource, and Options
buttons are unavailable.
- A Windows-based application causes a general protection (GP) fault
when it cannot find the printer driver file.
The Setup program provided with the Canon printers listed above puts an
incorrect entry in the [devices] section of the WIN.INI file.
To correct this problem, follow these steps:
- In Control Panel, double-click the Printers icon.
- Close the Printers dialog box.
Performing this action once corrects the problem.
Opening and closing the Printers dialog box from Control Panel causes
Windows to correctly rewrite the [devices] section of the WIN.INI file by
sorting the [PrinterPorts] section of the file.
The Setup program that is included with the printers listed in this article
add an incorrect line to the [devices] section of the WIN.INI file. For
example, Setup might add the following line:
Canon BJC-600e=Canon BJC-600e,LPT1
In this case, the correct line is:
Canon BJC-600e=bjc600e,LPT1
This problem does not occur if you install the printer through Control
Panel. Canon is aware of this problem and has updated the Setup program
to correct this error.
APPLIES TO
- Microsoft Windows 3.0 Standard Edition
- Microsoft Windows 3.1 Standard Edition
- Microsoft Windows 3.11 Standard Edition
- Microsoft Windows for Workgroups 3.1
- Microsoft Windows for Workgroups 3.11
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